Since the beginning of the Garden Cafe in 2019, we started small with NYS craft beverages, small plates, and breakfast on Saturday and Sunday mornings. That was the original intention. I was shocked when someone referred to it as a restaurant, it was meant to be a simple place where you could come to breathe, and enjoy real, local food in a great atmosphere.
People wanted more, so we added pizzas.
People wanted more, so we added weekday lunches.
The Garden Cafe has since morphed into a complete restaurant now. We have always tried to be flexible because we are so happy that you are here and we would love for everyone to feel the magic that we feel!
Our service style has always been counter style ordering, but we run everything to you. People have been asking for reservations for years, this winter when we reopened the cafe, we started trialing a full service approach, taking reservations, the whole 9 yards. It has seemed to be very well received, the customers that we’ve spoken with are enjoying it.
Fast forward to this past weekend (March 14th – 16th, 2025), we got busy with the good weather. We could not accommodate the abundance of customers that both exceeded our reservation system and our covered seating. Additionally, we were understaffed for that amount of customers.
Since we have always tried to accommodate everyone as best as we possibly can we let people go sit outside. We knew this wasn’t a sustainable plan for our busy season. We were trying to work out what is actually possible and would work best for both our customers and our staff while still putting out a quality product.
Now for some real honesty…
It was evident quite quickly that we were in trouble around noon on Saturday, March 15th. In trying to accommodate everyone, we just ended up angering patrons, leading to the inevitable bashing on social media and 2 star reviews.
Frankly, it’s exhausting. We regrouped, got on with the day and have spent the last couple of days going over everything and trying to find a happy medium. So please, bear with us please as we work out a couple of kinks.
It’s been the Wild West up here the last 5 years. People show up in large groups, want separate checks, move the tables wherever the heck they want, in general they have been allowed free will. You don’t see that at many places. We need to make some adjustments occasionally, so just as we really let a lot fly, we’d appreciate it if you’d be flexible with us as well.
We’re really excited for 2025, we always try to have something fun planned with you in store! Soon the greenhouses will be bursting with beautiful blooms and we will be open 7 days a week. We look forward to seeing everyone and doing our best to give you a lovely experience here at Crazy Daisies.
Thank you for your support! Sometimes people forget that we are real people here doing real work and sometimes we make mistakes. We apologize to everyone that had a bad experience here this past weekend. We see you, we hear you and we are thankful for you. We will continue to do our best not to disappoint you and hope to see you soon!
Stay Crazy,
Jennifer Cox