FAQ

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frequently asked questions

Accessibility

  • Do you take reservations?

No, we don’t! We go on the basis of first-come-first-serve.

 

  • Do you allow dogs?

Yes, but they must be leashed at all times. We also ask that you keep your dog out in the yard or in our greenhouses. We have some pups around as well.

 

  • How do I get there?

We are located at 4693 Kasson Road, Syracuse NY 13215. Get directions.

Garden Cafe

  • Where do I order?

All drink and food orders must be placed inside of our cafe at the bar. Once it is ready we will bring your order out to you. If you would like to order additional food and drink you must come and order at the bar again. 

 

  • Do I seat myself?

Yes, we are cafeteria-style which means you seat yourself and order indoors at our bar.   We recommend finding a table and then ordering if possible. On the weekends please expect a wait between 30 – 45 minutes. Please view our dining policy here. Thank you!

 

  • Can I bring my own food and drink?

No! We have anything and everything that you could need when it comes to food and drink.  We have a strict rule of no outdoor drinks and food, if you are seen with it you will be asked to dispose of it. If you are caught again and/or do not comply we will ask you to leave our property. Please checkout our dining policy

 

  • When do you serve breakfast?

Breakfast is available every Saturday and Sunday from 9:30 am until 1:00 pm. 

 

  • What dietary restrictions do you cater to?

We currently offer vegetarian, vegan, and gluten-free options. Please note that we are not certified gluten-free and do have it in our kitchen. Please specify when you have a dietary restriction so we can double note it on your order.

 

  • What are mimosa flights?

The flavors change seasonally, available while supplies last. They are available every day of the week.

 

  • Do you have live music?

Yes, every Thursday through Sunday! We love having local artists and bands at our venue. Check our events calendar to see who’s playing next!

Events

  • If I want to perform at your bar, who can I contact?

Our music coordinator is Nate Murphy. Please contact him by filling out the musician application.

 

  • Do you book private events?

Yes, we are beginning to book smaller parties outside of our busy season. Learn more about private events. Guests cannot use our venue for a party without booking with us, please see our dining policy. 

Other

  • What are your hours?

Our hours change seasonally, you can find our current hours here.

 

  • How can I apply for a job?

We have fulfilled all of our positions at this time, thank you!

 

  • Do you allow photographers to use your space?

We only allow photographers to use our property when previously booked with us & you must pay a fee of $30 for half an hour or $55 for a full hour. In the event that you use our space without permission, we will ask you to leave & delete pictures. Thank you in advance. Contact us with questions.

 

  • We are all here to have a good time, but don’t push it!

Please know that we want everyone to be happy. Our guarantee of a great time applies to typically pleasant individuals, but if you are a major grouch to our team members for a reason we deem unnecessary we will ensure our team is protected in the matter always. The customer isn’t always right, now that would just be crazy 🙂

4693 Kasson Rd, Syracuse, NY 13215

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